Javelinas Group customer privacy notice
This privacy notice tells you what to expect Javelinas Group to do with your personal information.
· What information we collect, use, and why
· Lawful bases and data protection rights
· Where we get personal information from
· How long we keep information
· Who we share information with
Contact details for Javelinas Group Limited.
Post: 15 High Street, BRACKLEY, Northamptonshire, NN13 7DH, GB
Telephone: 0737 5104 753
Email: deborah@javelinasgroup.com
What information we collect, use, and why
We collect or use the following information for service updates or marketing purposes:
· Names and contact details
· Marketing preferences
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
· Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
· Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
· Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
· Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
· Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
· Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
· Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
· Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Legitimate Interest – Marketing Communications
Javelinas Group acts as the primary data controller for contact information relating to businesses and organisations that may be interested in our branded merchandise and product design services. Willows Marketing Ltd acts as a separate, third-party data controller, supporting Javelinas Group with marketing strategy, content development and distribution of email campaigns on our behalf. Both organisations rely on “legitimate interest” as our lawful basis for sending service updates and marketing communications to business contacts. We only process very limited personal information—typically a name, job title and business email address. We obtain these details because the individual works in a role where they may reasonably expect to receive information about branded merchandise, design-led promotional products, sustainability initiatives or related services. Our processing is necessary in order to inform relevant organisations about products, services and updates that may support their commercial, marketing or operational needs. The benefits of this processing include enabling potential clients to discover sustainable, custom-made merchandise solutions, receiving timely updates on industry trends, and accessing support that may be relevant to their role. We consider that these benefits outweigh any minimal privacy impact, given that we send communications to corporate email addresses, limit our contact to relevant professionals, and provide clear opt-out options in every message. Willows Marketing Ltd acts as a third-party controller only for the purpose of managing and distributing these communications on behalf of Javelinas Group. Willows Marketing does not use the data for any purpose unrelated to Javelinas Group’s marketing activities and stores it securely for this sole purpose. Individuals can unsubscribe at any time, and both Javelinas Group and Willows Marketing ensure that their interests, rights and freedoms are fully respected.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
· Directly from you
· Publicly available sources
How long we keep information
We retain business contact information for up to three years from the last meaningful interaction, unless you:
· Ask us to delete it
· Unsubscribe from marketing
· Object to processing
Data may be retained longer where required for legal or contractual reasons.
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
Who we share information with
Joint data controllers
We have a joint controller relationship with Willows Marketing Ltd. We process your personal information with that joint controller for the following reason: To host and send marketing e-campaigns to Javelinas customers and contacts at companies with publicly available email addresses. .
Data processors
Willows Marketing Ltd
This data processor does the following activities for us: Willows Marketing Ltd sends out marketing updates on our behalf.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated 19.11.2025